FAQ

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  • How can I turn into a FuelTech reseller?

    To be an official FuelTech reseller you must contact us through info@fueltech.net. Our sales team will reply your e-mail asking some information about your business and sending a dealer inquiry form to be filled.

  • Does FuelTech provide warranty for their products?

    All products manufactured by FUELTECH are warranted to be free from defects in material and workmanship for one year following the date of original purchase. Warranty claim must be made by original owner with proof of purchase from authorized reseller. This warranty does not include sensors or other products that FUELTECH carries but did not manufacture. If a product is found defective, such products will, at FUELTECH’s option, be replaced or repaired at cost to FUELTECH. All products alleged by Purchaser to be defective must be returned to FUELTECH, postage prepaid, within one year warranty period.


    This limited warranty does not cover labor or other costs or expenses incidental to the repair and/or replacement of products or parts. This limited warranty does not apply to any product which has been subject to misuse, mishandling, misapplication, neglect (including but not limited to improper maintenance), accident, improper installation, tampered seal, modification (including but not limited to use of unauthorized parts or attachments), or adjustment or repair performed by anyone other than FUELTECH.


    FUELTECH reserves the right to request additional information such as, but not limited to, tune up and log files in order to evaluate a claim.

  • Can I use FuelTech brand to promote my shop / store / company?

    If your company is registered as an official FuelTechpartner, yes, you can use the FuelTechbrand to disclose it. However, to ensure the correct implementation and reproduction of the brand in any media, you must followthe standards and regulations established in the Brand Manual. Our Media Kit is available on our website site. Note: If your company is registered as an official partner FuelTech, you can use the FuelTech, exclusively, to promote it as a partner. However, the brand is owned by the company FuelTech Ltda. and is expressly forbidden to use this for any other purpose, especially to create profiles on social networking or any other means.

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